Industrial manslaughter does not have a nice ring to it - what are you doing to avoid being in court facing Industrial manslaughter charges. Chain of Responsibility and Work Health and Safety are here to stay and that's a fact and that is great.

Is there a glitch in your systems which are not aware of? The best way to pin point any errors in the company code is to have an independent company run compliance audits. 

How do you know your staff are following your policies and procedures? Often we find when they first start they are definitely compliant with the rules. But over time they can slip into bad habits.  If your staff do not comply with Company Policy and Procedures, COR or WHS legislation then they are not only placing themselves in harms way. They are also setting you right up in the firing line. And you may not even be aware of it. 

In addition to that you know everyone is watching these days if your competitor can through you under the bus...well 

It's a culture - most companies have it and often are unaware of what exactly is going on in the field or factory or shop or office. What are your staff actually doing - what are they actually saying to customers. 

Staff are your greatest asset, they say, build your staff and they will build your business. It is important to keep them on track. 

Your staff are your front line by being in most cases the only contact your company has with your valued customers. 

Your safety team along with consultation with Management and staff generally have done a thorough and detailed job in putting your Policies and Procedures together. This is paramount in the pursuit to ensure that safety happens where reasonably practicably.  

We work directly with your Safety professional, manager &/or dispatchers. We consult and investigate what is right for your company - we get the facts.

We will audit your business, watch staff to ensure they are following your company procedures and policies. This could be called doing your Due Diligence to ensure safety, not just hoping that safety is happening. We will monitor your staff in the field.

To ensure your policies and procedures are followed correctly.

Our team are specialists when it comes to mystery shopping - we love shopping.

We will complete a mystery shop to evaluate what your staff are actually doing to build business. There is always an upsell or additional customer service your company supplies that places you in front of your competitors. That is called company growth. Without growth companies move backward we need to be constantly growing and monitoring how staff treat customers. Are they professional in what they are saying to your valued clients.

We will follow your guidelines and ask the questions you want to get the results that you want from your staff. 

You know it is not just sales that makes a good staff member - what if they are lying to the customers to get the sale!!!

What does that portray about you and your company?

It does not matter what business you are in we will cover it.

Contact us today and organise a consultation.